As a Conversational AI Consultant, I have the incredible opportunity to develop curricula for both students and clients. To ensure we adequately prepare current and future learners for success, I stay up-to-date on the latest advancements in Conversational AI.

Served in a consulting and managerial capacity to enhance the organization's approach to conversation design and implement best practices.

With over 120 intents and 10 million interactions annually, this chat-based virtual assistant presented both challenges and opportunities to showcase my expertise in conversation design and analytics.

Hickory is a VUI I’ve been working on in my spare time as a pet project and to get practice with VUIs. Hickory was inspired by my vacation to a Getaway cabin in 2022.

A deeper dive into my normal conversation design workflow and a place for me to wax poetic about my CAI philosophies. Beware all ye TL:DR types.