Portfolio

U.S. State Government

25 (yes, 25) bespoke RAG chatbots for a state government. Much content design ensued.

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Conversation Design Institute - Academy

Developed CAI curricula for students and clients.

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Allstate

Served in a consulting capacity for different departments to enhance the organization's approach to conversation design and implement best practices.

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GEICO

With over 120 intents and 10 million interactions annually, I swam with the sharks for my first CxD project and thankfully survived!

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Hickory

Hickory is a VUI I created in my spare time as a pet project and to get practice with voice design. Hickory was inspired by a glamping experience in 2022.

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